News Desk: Another feather in the crown of state success. Best Bengali again. Chief Minister Mamata Banerjee’s e-solution, a digital grievance redressal system launched last year, has won the Scotch Foundation’s highest award. The Platinum Award for Bengal was announced at a ceremony in Delhi. In any case, it is considered as the best reward.
The Chief Minister’s Office has been informed that the Digital India Platinum Award has been received from Delhi for this innovative approach of Navanna. The project has been controlled and resolved by the Chief Minister’s Office. This method was introduced barely a year ago. However, 6.18 lakh complaints were received. The Chief Minister’s Office has solved more than 95 percent of this.
Recognition of the Scotch Foundation’s award for the work of various governments in the country is worth it. This year more than 4,000 nominations were submitted. In all, ten silver, three gold and one platinum prizes were awarded. And that is the highest award in the hands of Bengal. The Scotch Summit announced this on Thursday. Praising the innovative project of the state, it has been said that many people have got the solution through effective management and monitoring. It may be mentioned that action has been taken in at least 95 per cent of the cases of those who have written or e-mailed various complaints to the Chief Minister, sources said. Nabanna provided information in this regard on the completion of one year of the public grievance system. Earlier in 2014, the excise department’s e-excise system received the Platinum Award from the Scotch Foundation.